Complaints

Our on-line sales team aim to provide a high level of customer satisfaction both with our products and the service we offer.

If you feel we have failed to meet these criteria in any shape or form, we would welcome your thoughts regarding improvements.

We always welcome constructive criticism.

You may lodge a complaint by post, telephone, fax or e-mail using the details below.

Alternatively you can go to our on-line complaints form.

Post:
Customer Services
DECT Cordless Phones
North Industrial Estate
Newhaven
East Sussex
BN9 0HE

Telephone: 0870 777 4090
E-mail: cs@dectcordlessphones.co.uk

We will endeavour to respond to complaints within 2 working days.